I agree, Kay. I think the News of the World scandal has just scratched the surface. I see a corporation with a thoroughly corrupt culture. And of course the leaders of the company are claiming 'plausible deniability.' This mess is yet another example of a big hole in our legal system. Corporations are legal persons but are not held accountable as flesh-and-blood individuals are. Instead, a few of the corporate officers are (sometimes, rarely) held accountable but that rarely reforms the corrupt culture of the company itself.
Technology is wonderful--until it isn't.